Yes, we offer same day delivery to customers residing in the greater Johannesburg / Pretoria Metro Area. For other areas, our Cape Town office provides door-to-door deliveries Nationally (within National courier serviceable zones) throughout the rest of South Africa. If unsure if we ship to your location, please contact us.

Local (Same-Day) Orders are delivered frozen using insulated cooler bags. On receipt these must be stored in a freezer immediately. We do not guarantee product quality if left unrefrigerated after delivery.

National Orders ship in specialised insulated containers, guaranteed to keep products frozen for up to 72hrs. If we cannot meet the delivery in 72hrs, we will replace your order at no cost, or refund you at our discretion.

Regional Orders ship in specialised insulated containers, guaranteed to keep products frozen for up to 120hrs. If we cannot meet the delivery in 120hrs, we will replace your order at no cost, or refund you at our discretion.

All Same-Day Delivery Orders ship for free.

Please read our Shipping Policy for up to date information HERE

Due to the use of specialised insulated packaging that ensures meals remain frozen during transit, we have implemented a minimum order value of R750. This helps us cover packaging costs and maintain product quality. Please read our Shipping Policy for up to date information HERE

We deliver throughout South Africa to all areas within National courier serviceable zones. Please read our Shipping Policy for up to date information HERE

Local: (JHB & CPT) Orders placed by 8 AM (Mon–Fri) ship the same day. Orders after the cut-off will ship the next business day.

National: Order by 12 PM Monday to ship same week (Mon/Tue dispatch). National Orders placed after the weekly cut-off will be processed the following week to align with our shipping schedule.

Regional: Order by 3 PM ship next available shipping day. Orders ship Mondays, Thursdays and Fridays (excl. public holidays).

Please read our Shipping Policy for up to date information HERE

You will receive tracking information upon dispatch to monitor and plan for your delivery.

Yes. For local (Cape Town Johannesburg & Pretoria and surrounds), we are able to offer same day delivery services.

National deliveries may take up to 72 hours. Regional deliveries may take up to 120 hours.

Please read our Shipping Policy for up to date information HERE

Unfortunately not. As we make use of independent 3rd party courier companies, delivery will be subject to their delivery schedules and times.

Yes, subject to any request for an alternative delivery date needing to reach us before a shipment has shipped.

NOTE: Once your order has been dispatched, any request or instruction made by you to the courier to change the shipping address, redirect, or reroute the package is done solely at your own risk. We are not liable for any spoilage, damage, or loss of product resulting from such changes.

Same-day orders are transported in specialised cooler boxes, designed to keep products frozen for up to 8hrs. National and Regional orders are packed and transported in specialised insulated packaging, designed to keep meals frozen and food safe up to 72hrs for National deliveries and up to 120hrs for Regional deliveries.

Yes you can. Provided the minimum order value is met, we will look to accommodate all mixed orders.

In rare circumstances, we may contact you with a request to amend the quantities to better fit the available shipping cartons and to ensure the safe shipment of your order.

Please note: Subject to the size and configuration of your order, there may be open spaces in the carton. These spaces may be filled with packaging material to protect the products and to ensure they stay frozen.

To ensure efficient shipping and reduce packaging waste, we use two carton sizes for frozen meal orders:

 - Large Carton: Holds up to 24 large-size meals.

 - Small Carton: Holds up to 24 small-size meals.

For orders slightly exceeding carton limits, we may contact you to suggest adjustments. For example, if you order 25 meals, we may suggest adjusting the order quantity to optimise packaging before shipping.